Category: Customer Success Story

Equipment Manufacturer Replaces Legacy Systems and Thrives - Ad Victoriam Salesforce Blog
May 24, 2022
Equipment Manufacturer Replaces Legacy Systems and Thrives

Residential Elevators is the premier electrical equipment manufacturer focused on home elevators. Their product is custom-built in the USA for the home in which it will be installed. Manufacturer Representatives manage projects from conception through installation. Their factory-trained elevator mechanics are the best in the business, and their world-class Service Department handles all services for […]

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How a Relationship Turned Into a Partnership
Apr 26, 2022
How a Relationship Turned Into a Partnership

It’s no secret that fostering positive relationships with your customers out-of-the-gate can help to transform those customers into real brand supporters and long-term partners.  Such is the case with AdVic and a recent high-tech customer that provides cloud-based business solutions to their customers.  The Initial Project In need of a solution for their rapidly growing […]

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MuleSoft Integration Creates ‘Customer 360’ View
Nov 16, 2021
MuleSoft Integration Creates Customer 360 View

The Client Challenge An AdVic client’s technology was lagging behind and they were becoming less and less relevant to their merchants. They had an antiquated, homegrown system called Business Platform (still in-service for now) that sorely needed a modern, more functional interface – and had a seamless mobile experience, too.  To get there, the client […]

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AdVic Provides a Managed Services Solution
Oct 26, 2021
AdVic Provides a Managed Services Solution

As the world changes around us, it is important to utilize the best technology to connect with customers in a way that fits their expectations. To that end, AdVic recently assisted a nationally-known home builder and seller of energy-efficient homes in having access to the necessary tools to satisfy customer needs. For the initial project […]

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Building and Maintaining Relationships Through Managed Services
Aug 03, 2021
Building and Maintaining Relationships Through Managed Services

Continued enhancements of Salesforce® keeps technology inline with business strategy – it’s a vital part of staying relevant and scalable. Knowing what needs to be done, and when, is a challenge. Here is how Polyglass stays relevant and on target.  The Back Story Polyglass manufactures and installs cutting edge roofing and waterproofing products that often […]

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Data, Precise Targeting Propels Retail Sales
May 25, 2021
Data, Precise Targeting Propels Retail Sales

New standards require distributors to progress or sink in the competitive retail industry. For modern retail distributors, victory is to defeat challenges by finding new ways to run businesses efficiently. It is essential for distributors to have software that allows their operations to grow and remain strong in the face of change.  More frequently, retailers […]

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Rewards Programs
Jan 19, 2021
Manufacturer Digitally Transforms Customer Rewards Program

Everyone knows that loyalty programs work – here’s some of the evidence from Forbes:  Adding a loyalty program to an e-commerce platform can increase average order quantity by 319%.  79% of consumers say loyalty programs make them more likely to continue doing business with brands.  39% of loyal customers will spend more on a product, […]

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Multi-Cloud Integration Improves Customer Experience
Nov 17, 2020
Multi-Cloud Integration Improves Customer Experience

A leading behavioral health company that focuses on chronic to acute health conditions recently contacted the Ad Victoriam Solutions Multi-Cloud Team because they were in desperate need to enhance their internal team efficiencies, while also finding a way to improve their customer experiences. They did their homework and found out about our deep multi-cloud experience, […]

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Making Smarter Decisions with 360-Degree Data
Oct 27, 2020
Making Smarter Decisions with 360-Degree Data

A nationally-recognized healthcare service organization recently presented Ad Victoriam with a three-prong challenge. In the end, we quickly and successfully resolved all of them. Doing so allowed them to make smarter decisions with 360-degree data to help drive sales and recapture market share. The Three-Prong Challenge The first AdVic challenge centered around this healthcare organization’s […]

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Data Migration & Salesforce Platform Enhanced in Two Months
Aug 11, 2020
Data Migration & Salesforce Platform Enhanced in Two Months

A New England software company contacted the Ad Victoriam consulting team to help them with a Salesforce® Sales Cloud™ implementation, a major data migration project, and the reconfiguration and alignment of several AppExchange packages. AdVic Loves a Challenge AdVic originally engaged because this high tech company’s original Sales Cloud implementation completed by their internal IT […]

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