Salesforce Blog

News, Tips and Stories that Empower You

Salesforce Service Cloud vs. Zendesk
Mar 01, 2021
Salesforce Service Cloud vs. Zendesk

As your business expands and opportunities increase, you’re most likely seeking solutions that enable your business to grow. A common barrier to growth is the utilization of technology that fails to scale with emerging needs. Eliminating technology limitations accelerates progress – especially when it relates to servicing customers, everyone’s number one priority.  For some start-ups,  […]

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Feb 26, 2021
Sales is Not a ‘Churn and Burn,’ It’s a Partnership

0.75x 1x 1.25x 1.5x 2x 0:0000:15:38 Sales is Not a ‘Churn and Burn,’ It’s a Partnership Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed On this episode of AdVic’s Salesforce Simplified podcast, we’re delighted to have as a guest Diane Helbig, the Chief Improvement Catalyzer at Helbig […]

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What Can MuleSoft do for Your Salesforce Org?
Feb 23, 2021
What Can MuleSoft Do for Your Salesforce Org?

Integration is the future. In an increasingly technology-driven world, it is crucial that there is a single source of truth for your company’s information. If your employees must go to multiple different places to get the information they need, you have wasted time, money, and energy.  Salesforce® and MuleSoft® can create a powerful, real-time integrated […]

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Corners Outreach & AdVic Team to Increase Impact on Kids
Feb 16, 2021
Corners Outreach & AdVic Team to Increase Impact on Kids

For many families in the Atlanta, GA, suburb of Dunwoody, Corners Outreach is an incredible organization doing wonderful things to build “one community where everyone thrives.”  Since their founding in 2012, Corners Outreach has taken a holistic approach to their service, helping the kids they serve, while also focusing on the success of each student’s […]

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Examples of How Dashboards & Data Solve Business problems
Feb 09, 2021
Examples of How Dashboards and Data Solve Business Problems

Any successful business knows that in order to find and solve problems, you have to start by looking at your data. With all of the technology out there – including Salesforce® – the hard part isn’t getting access to the data you need – it’s analyzing and interpreting your data, and then understanding how your […]

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Digital Transformation 101: Your Questions Answered Blog
Feb 02, 2021
Digital Transformation 101: Your Questions Answered

It’s no secret that vast global changes are quickly altering the way people live and work—requiring businesses to rethink their teams, processes, and technologies to stay competitive. If your business isn’t already transforming digitally, now is the time! To help get you thinking about your digital transformation strategy, what follows is a portion of an […]

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Jan 27, 2021
Highlights from Salesforce’s Spring ’21 Release

0.75x 1x 1.25x 1.5x 2x 0:0000:16:51 Highlights from Salesforce’s Spring ’21 Release Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Ad Victoriam consultant Aaron Chamblee break’s down six highlights from Salesforce’s Spring ’21 Release, several of which enhance the Salesforce Field Service experience. Additional Resources: “6 Top […]

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7 Signs it's Time to Hire a Certified Salesforce Consultant
Jan 26, 2021
7 Signs it’s Time to Hire a Certified Salesforce Consultant
Raise your hand if you've tried to tackle a Salesforce® implementation in-house with little or no knowledge of how to do it and thus - unfortunately - failed to get what you need?  Ok, you tried... but during your frustrating journey you learned how challenging of a task it is to understand all the features [...]

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Rewards Programs
Jan 19, 2021
Manufacturer Digitally Transforms Customer Rewards Program

Everyone knows that loyalty programs work – here’s some of the evidence from Forbes:  Adding a loyalty program to an e-commerce platform can increase average order quantity by 319%.  79% of consumers say loyalty programs make them more likely to continue doing business with brands.  39% of loyal customers will spend more on a product, […]

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Jan 14, 2021
Preparing for a Digital Transformation

0.75x 1x 1.25x 1.5x 2x 0:0000:21:42 Preparing for a Digital Transformation Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed A conversation with David Panitch, President of Results Technology Group, about Digital Transformations and what to consider when planning for one for your business. Helpful Resource: Ad Victoriam’s […]

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