Category: Customer Success Story

YANMAR Returns for a MuleSoft Integration
May 19, 2020
YANMAR Returns for a MuleSoft Integration

The YANMAR America and Ad Victoriam partnership dates back to May 2017. YANMAR is a recognized leader in the design and manufacturing of diesel engines and diesel-powered equipment. They were referred to AdVic for their solution directly by Salesforce®. At the time, YANMAR Business Systems Manager, Brian Williams explained, “We were very guarded against repeating […]

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Manufacturer Gains Greater Business Control with B2B Commerce
May 12, 2020
Manufacturer Gains Greater Business Control with B2B Commerce

Manufacturers are experiencing a customer-centric revolution. As a result, demand for customer-focused operations, sales, and marketing data has never been higher. Process automation and connected data with actionable insights are essential for driving performance and staying competitive. That’s an all too common scenario for the manufacturing industry as a whole today. The question – however […]

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B2B Commerce Solution Nets Significant ROI
Apr 14, 2020
B2B Commerce Solution Nets Significant ROI

Ad Victoriam recently completed a B2B integration project for a high tech company that specializes in video conferencing and multimedia solutions. They provide the consulting services and presentation products necessary to enhance a company’s ability to effectively communicate its message through a multimedia project or an integrated video conference solution. Here are the details of […]

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Connecting Systems to Unlock Opportunities
Jan 07, 2020
Connecting Systems to Unlock Opportunities

When a company experiences rapid growth, often technology platforms are pushed beyond their original capability in an effort to keep pace. This can lead to a tangled web of disconnected systems and, in turn, disconnected processes and data. Twiddy & Company faced this exact situation and engaged Ad Victoriam to help them re-engineer their technology […]

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Sales Cloud Transforms Sales Operations
Nov 14, 2019
Sales Cloud Transforms Sales Operations

Roam needed to improve control and management over multi-location meeting room bookings and reporting for their sales operations. Their current management software, Gather, and CRM, InfusionSoft, no longer offered enough flexibility or scalability. Roam needed to transform those legacy systems into a higher level of data visibility to keep pace with their growth. Atlanta-based Roam, […]

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Customer Success: Platform Growth Drives Personalization and Customer Satisfaction
Sep 05, 2019
Platform Growth Drives Personalization and Customer Satisfaction

After interviewing, researching and “scoring” a number of implementation firms, DataScan selected Ad Victoriam Solutions to assist in a series of projects, starting with a clean-up and upgrade to Salesforce® Lightning on their Sales Cloud. These upgrades were necessitated as a result of DataScan operating in disparate systems and dealing with multiple sources of truth. […]

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Finding the Right Salesforce Implementation Partner
Aug 12, 2019
Finding the Right Salesforce Implementation Partner

Finding the Right Salesforce Implementation Partner can be daunting. When Klaussner Furniture Industries began their Salesforce implementation process with another partner, they were unhappy with their progress. Klaussner, one of the nation’s largest makers of home furniture, then turned to Ad Victoriam Solutions. Our proven industry knowledge and project experience provided them with a long-term scalable solution […]

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Hi Rez Logo Salesforce Service Cloud
Aug 03, 2019
Salesforce Service Cloud Enriches Experiences

When Hi-Rez Studios, one of the fastest-growing video game developers in the country, came to Ad Victoriam Solutions, it had two main goals: to improve its customer service experience for current players and to boost its marketing efforts to increase long-term player engagement. Both objectives were ambitious, as Hi-Rez boasts more than 40 million players […]

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From Data to Actionable Insights
Jul 02, 2019
From Data to Actionable Insights

ESI of Tennessee is a solution provider in the steam, power, and energy industry. They originally approached Ad Victoriam Solutions (AdVic) to help them implement a Salesforce Sales Cloud solution. Not long after that successful implementation, ESI came back to AdVic because they desired specific enhancements for their org. The Sales Cloud Enhancements Challenge ESI […]

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Salesforce Implementation Supports Homeless Non-Profit
Jun 11, 2019
Salesforce Implementation Supports Homeless

A Salesforce user since 2010, The Interfaith Hospitality Network of Athens, Inc. (IHNA), an affiliate of Family Promise, is a non-profit organization with 1,000 volunteers. Their sole purpose is to provide immediate shelter and guidance to homeless families with children, due to misfortunes in their lives.  The problem IHNA was having was that they were […]

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