Whether a customer is leaving a comment with a chatbot or having an initial conversation with a sales rep, they both define their experience with your company. Every touchpoint with customers influences their attitude towards your brand. Why does this matter? It matters because Customer Excellence drives customer loyalty, advocacy, and retention. What Does Good […]
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Salesforce Billing™ is an add-on package that builds on the existing Salesforce CPQ™ package to allow for users to invoice orders coming out of the sales completed through CPQ. By bringing Finance into the same platform as Sales, organizational silos are reduced to provide your customers with the best experience possible. In Salesforce Billing, Finance […]
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Most of us take our access to technology for granted. From our childhood to our professional lives, we’ve had computer labs in school, we’re given brand new computers at work, and have an array of iPads, iPhones, and other connected devices at home. But for a good number of people in our community, access to […]
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Through your research, you have found that Salesforce® products will work best for your organization. So, what’s next? It is time to look for a Salesforce Partner to implement (or modify) your technology. We know that this is a huge decision – one that will affect your business, your team and your career. At AdVic, […]
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The National Football League (NFL) is predominately made up of Black players. However, as of this blog’s publish date, there is only one NFL Black head coach, the Pittsburgh Steelers’ Mike Tomlin. The National Coalition of Minority Football Coaches (NCMFC) recognized the lack of diversity in the NFL leadership, and the lack of coaching training […]
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2022 is the year! The year to connect your disparate systems, the year of automation, 360-degree data, and connecting with your customers like never before. If you are in the planning stages of your digital transformation, your company is on the way to great success. A complete digital transformation is a great strategy for combating […]
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Many businesses across different industries struggle to accurately forecast sales. This may result in supply chain and inventory issues and poor decision-making on behalf of your company. Alternatively, incorporating AI (Artificial Intelligence) into sales forecasting allows businesses to better strategically plan their operations, from inventory to investor relations. During a recent AdVic “Salesforce Simplified” podcast, […]
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As is the case every year here in the middle of winter (depending, of course, on where in the world you are), our thoughts turn to… spring! And the same goes for Salesforce®, who has packed their platform with exciting new Spring ‘22 Release features that all orgs will be experiencing by February 12, 2022. […]
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As we begin to put 2021 in our rearview mirror and forge ahead with eyes wide open into 2022, we wanted to take this opportunity to share the Top 21 Salesforce Blogs AdVic published in 2021, ones that we got the most feedback from and ones you may have missed… Enjoy, and Happy New Year […]
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Earlier this year, Ad Victoriam Solutions, along with The University of Georgia’s Terry College of Business, hosted a Digital Transformation Symposium, where Brian Johnson, DataScan’s Director of Client Success, spoke on how his company underwent its digital transformation. During Brian’s session, he talked about winning over their stakeholders and users and advancing the plan by […]
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