Tag: Service Cloud

Get the Most Out of Journey Builder with Marketing Cloud Connect
Jun 30, 2020
Get the Most Out of Journey Builder with Marketing Cloud Connect

Marketing Cloud is a very powerful Marketing Automation platform. Alone, it can do great things, but when you use Marketing Cloud Connect with Salesforce Sales Cloud or Service Cloud, you have just opened up a new range of automation options. Marketing Cloud Connect gives marketers the ability to utilize the Standard and Custom Objects for […]

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How a Salesforce Solution Ups Your Customer Service Game
Mar 03, 2020
How a Salesforce Solution Ups Your Customer Service Game

With competition for customers intensifying year-in-and-year-out, along with customer expectations of the companies they deal with, businesses have no choice but to focus on a solution for delivering superior customer service if they want to compete and succeed. When you prioritize customer service in every interaction you have with a customer, you earn their trust, […]

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News from Dreamforce
Nov 25, 2019
News from Dreamforce 2019

Was it the Fireside Chat with Salesforce Chairman/Co-CEO Marc Benioff and Apple CEO Tim Cook that was the highlight for you at Dreamforce 2019? Maybe it was the conversation with former President Barack Obama or exhibits you saw in the Dreamforce Campground? Perhaps it was a specific session you attended or Fleetwood Mac’s awesome performance, […]

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Salesforce Service Cloud
Apr 11, 2017
Customer Success Stories: Lightning Service Cloud Console Solutions for International Sporting Goods Company

Overview The company is a lifestyle brand based out of Japan that sells shoes, apparel, and equipment for sports such as running, golf, baseball, volleyball, golf, etc. # of Employees: 201-500 Location: Norcross, GA Industry: Sporting Goods Go Live Date: 1/30/2017 Ad Victoriam Solutions recently teamed up with a lifestyle sporting goods brand to help create more efficient business […]

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