It’s no secret that vast global changes are quickly altering the way people live and work—requiring businesses to rethink their teams, processes, and technologies to stay competitive. If your business isn’t already transforming digitally, now is the time! To help get you thinking about your digital transformation strategy, what follows is a portion of an […]

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0.75x 1x 1.25x 1.5x 2x 0:0000:16:51 Highlights from Salesforce’s Spring ’21 Release Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Ad Victoriam consultant Aaron Chamblee break’s down six highlights from Salesforce’s Spring ’21 Release, several of which enhance the Salesforce Field Service experience. Additional Resources: “6 Top […]

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Raise your hand if you've tried to tackle a Salesforce® implementation in-house with little or no knowledge of how to do it and thus - unfortunately - failed to get what you need?  Ok, you tried... but during your frustrating journey you learned how challenging of a task it is to understand all the features [...]

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Everyone knows that loyalty programs work – here’s some of the evidence from Forbes:  Adding a loyalty program to an e-commerce platform can increase average order quantity by 319%.  79% of consumers say loyalty programs make them more likely to continue doing business with brands.  39% of loyal customers will spend more on a product, […]

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0.75x 1x 1.25x 1.5x 2x 0:0000:21:42 Preparing for a Digital Transformation Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed A conversation with David Panitch, President of Results Technology Group, about Digital Transformations and what to consider when planning for one for your business. Reach David here. Helpful […]

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For many of us – depending on the climate for where we live – every January and February our thoughts turn to… spring! And the same goes for Salesforce, who has packed their platform with exciting new Spring ‘21 Release features that all orgs will be experiencing by February 12, 2021. As is the case […]

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For Salesforce® admins, a new year presents an opportunity to strengthen your environment, learn new features, apply best practices, and really set the tone for the rest of the year. 2021 comes with the added pressure of kicking off a new year still mired in the middle of a global pandemic and all that comes […]

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0.75x 1x 1.25x 1.5x 2x 0:0000:26:59 Salesforce Solutions for Manufacturers Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Ad Victoriam VP of Manufacturing Delivery, Daniele Osif, talks about the many ways that manufacturers can digitally transform their businesses to deliver modern, connected experiences that improve internal operations […]

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Some may say that 2020 will go down in history as the year that wasn’t, the year the pandemic robbed us all of so many things we held sacred as a society. But being the optimists that we are here at Ad Victoriam, we found plenty of reason to celebrate a fruitful year because we […]

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So, you’ve empowered your team to advance your customer service with the implementation of Salesforce Service Cloud™. From case routing to managing service level agreements to access to a knowledge base that automatically evolves to an overall 360-degree view of your customers, your Service team now efficiently engages on a one-to-one level with every customer, […]

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