Managed Services: How Does It Save Time & Money? When Do You Need It?
Estimated reading time: 5 minutes
Simply put, Managed Services, and specifically a Managed Services Provider (MSP), handles the daily operations of your specialized technology applications so you and your teams can focus on driving revenue. Typically, an MSP:
- Keeps your technology aligned with your business goals.
- Provides enhanced capabilities and data visibility to your company’s users.
- Allows for in-house sales, IT and support staff to focus on more strategic projects and programs.
- Frees your team to focus on your company’s core competencies.
But how do you know when it’s really time to enlist the services of an MSP before your day-to-day business is impacted? Listen carefully for these red flag statements coming from within your ranks:
- “We didn’t achieve everything we wanted last year due to a lack of prioritization and skill sets.”
- “We know we need help but don’t know where to start.”
- “We overspent our budget on tweaks to our business applications that eroded its performance.”
- “We cannot get to our goals because our maintenance items took most of our time.”
An MSP can help address each and everyone of these challenges, and save you time and money, too.
How Does an MSP Save You Time… and Money?
Let’s start with saving you time. Here’s what to expect from an experienced MSP:
Proven Experts: Hiring a data and technology team can be time-consuming, and you can’t know for sure how good they are until they’re faced with a serious issue. Some may pass the test with flying colors. Others may not be able to resolve the problem in a timely manner or at all, costing your company money you can’t afford to waste.
Even when your data and technology team is competent and comfortable with your systems, you may find they are not well-equipped to operate or maintain new equipment and systems as you add them. Even the most well-trained employees don’t have the knowledge and experience of an MSP’s large team.
In addition, an MSP can provide specialized services to fill in any gaps in your team’s expertise. It doesn’t make sense to have an employee learn a whole new skill set for a one-time project. An MSP gives you access to a team of experts with precise skills you wouldn’t normally have access to otherwise.
Data Compliance: Your company’s data is subject to a myriad of regulations designed to keep information secure. Chances are your team has the laborious task of sifting through the hundreds of current standards and regulations figuring which ones apply to your company. They also have to ensure every one of those applicable rules is followed to the letter, all while performing their day-to-day tasks.
A managed services provider handles the complexities of compliance and auditing, so you don’t have to worry about violating data security regulations. They can also run reports and conduct audits that prove your organization is meeting all requirements. This can save your in-house team thousands of hours in the long run.
Narrowed Business Focus: What are the advantages of managed services for your data and technology team? An MSP frees up your team for pursuits that are more crucial to your business. If your internal team is swamped with helping users fix basic issues or dealing with system malfunctions, they don’t have the time or focus to work on projects that push your business forward. Managed Services can help by redesigning workflows and automating certain tasks. This takes the pressure of daily processes off of your team so they can focus on innovation. And don’t forget that an MSP can also provide your team recommendations based on their experience with other businesses and the solutions they have designed.
And last, but certainly not least, let’s outline some of the high-level cost savings you’ll no-doubt experience enlisting the help of an MSP:
Predictable Cost Control: Can using an MSP control your business’ costs? The answer is yes. It can also make your data and technology expenses more predictable. With an MSP, your costs can be neatly packaged into a set amount paid on an annual or monthly basis. An in-house data and technology team, on the other hand, comes with many more frequent and unexpected expenses that can quickly drain your budget.
Scalability: The price tag associated with maintaining an in-house data and technology team is a big one, and that’s why you often see teams that are understaffed, overworked and unable to get everything done due to a lack of time and resources. That doesn’t work on a daily basis, and it definitely doesn’t fly when your company is trying to expand. Then there’s training to consider. Even one additional employee for your data and technology department costs thousands of dollars, and there is never a guarantee that they’ll even stay with the company. An MSP absorbs the cost of training, and you’ll never have to worry about your team experts jumping ship. MSPs also help your business stay flexible when it comes to resources and can accommodate swift changes an in-house team might not be able to respond to efficiently.
Over the years, the AdVic® team has built a genuine relationship with our Managed Services clients, much like an extended employee. We understand the ins and outs of their business from project implementation, continued discovery, and frequent engagement. Maintaining Salesforce® can be time-consuming to team members, and can also waste resources and productivity. This is where AdVic’s Thrive Managed Services for Salesforce & MuleSoft® comes in with the expertise, support, and solutions to help your business continue to thrive. So, if you’re in need of a cost-controlled flexible, yet a full-service solution to fit your exact needs in the short- or long-term, talk to Ad Victoriam’s Thrive Managed Services team today.
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