Tag: Salesforce

Rewards Programs
Jan 19, 2021
Manufacturer Digitally Transforms Customer Rewards Program

Everyone knows that loyalty programs work – here’s some of the evidence from Forbes:  Adding a loyalty program to an e-commerce platform can increase average order quantity by 319%.  79% of consumers say loyalty programs make them more likely to continue doing business with brands.  39% of loyal customers will spend more on a product, […]

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Salesforce New year Resolutions for 2021
Jan 05, 2021
Salesforce New Year Resolutions for 2021

For Salesforce® admins, a new year presents an opportunity to strengthen your environment, learn new features, apply best practices, and really set the tone for the rest of the year. 2021 comes with the added pressure of kicking off a new year still mired in the middle of a global pandemic and all that comes […]

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The Best AdVic Salesforce Blogs of 2020
Dec 15, 2020
The Best AdVic Salesforce Blogs of 2020

Some may say that 2020 will go down in history as the year that wasn’t, the year the pandemic robbed us all of so many things we held sacred as a society. But being the optimists that we are here at Ad Victoriam, we found plenty of reason to celebrate a fruitful year because we […]

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Energize Salesforce Service Cloud with Field Service Blog
Dec 08, 2020
Energize Salesforce Service Cloud with Field Service

So, you’ve empowered your team to advance your customer service with the implementation of Salesforce Service Cloud™. From case routing to managing service level agreements to access to a knowledge base that automatically evolves to an overall 360-degree view of your customers, your Service team now efficiently engages on a one-to-one level with every customer, […]

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Multi-Cloud Integration Improves Customer Experience
Nov 17, 2020
Multi-Cloud Integration Improves Customer Experience

A leading behavioral health company that focuses on chronic to acute health conditions recently contacted the Ad Victoriam Solutions Multi-Cloud Team because they were in desperate need to enhance their internal team efficiencies, while also finding a way to improve their customer experiences. They did their homework and found out about our deep multi-cloud experience, […]

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AdVic & VMware Provide Tech Solution for Georgia Nonprofit Blog
Nov 10, 2020
AdVic & VMware Provide Tech Solution for Georgia Nonprofit

Gwinnett County, Georgia-based nonprofit HoPe (Hispanic Organization Promoting Education) was the recent recipient of an in-kind technology contribution that will help them grow their mission and better serve their student members and alumni of the program. The organization, which mentors and empowers Hispanic high school students in the Atlanta, Georgia, area to graduate high school […]

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When Outsourcing a Salesforce Implementation Makes Sense
Nov 03, 2020
When Outsourcing a Salesforce Implementation Makes Sense

Are you still kicking around the “Does outsourcing our Salesforce® implementation make sense” question in your company’s executive sessions? Ad Victoriam Solutions knows there is no simple answer to that question. A decision to outsource is a strategic, tactical, and financial choice. The answer to the question has to be based on your own company’s […]

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Making Smarter Decisions with 360-Degree Data
Oct 27, 2020
Making Smarter Decisions with 360-Degree Data

A nationally-recognized healthcare service organization recently presented Ad Victoriam with a three-prong challenge. In the end, we quickly and successfully resolved all of them. Doing so allowed them to make smarter decisions with 360-degree data to help drive sales and recapture market share. The Three-Prong Challenge The first AdVic challenge centered around this healthcare organization’s […]

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Highlights from MuleSoft's CONNECT: NOW
Oct 20, 2020
Highlights from MuleSoft’s CONNECT: NOW

MuleSoft‘s recent CONNECT: NOW global integration conference – held on October 13, 2020 – helped attendees to discover how to unlock data and unleash innovation with API-led connectivity — charting a clear path to achieving digital transformation with speed and scale. Members of the Ad Victoriam MuleSoft® Consulting Team attended the virtual conference and chose […]

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Got Sales Cloud? Meet Service Cloud
Oct 13, 2020
Got Sales Cloud? Meet Service Cloud

So, you took the leap and implemented a Salesforce Sales Cloud™. With that, you’ve empowered your sales reps to work faster and smarter. Your team now has insights, guidance, and forecasts built from AI, and data have always at your fingertips. However, now you feel like you’re ready to take that next leap in the […]

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