After their initial Salesforce® implementation, certain business practices become easier and productivity enhances. But with time, your business, industry, and even Salesforce features change and it may become necessary to modify or improve the functionality of your Salesforce platform to do more with less, and keep teams aligned and focused on the customer experience. In […]
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The world of customer service is changing. Customers seek a personal and emotional connection with brands and expect consistent and seamless connections across all channels. But given that customers have more touchpoints with brands than ever before, it can be difficult to make quality connections at scale. That’s where the power of automation and artificial […]
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Since launching in 2009 – and acquired by Salesforce in 2021 for $27.7 billion – Slack has been on the front lines of offering some of the best features in the world of team collaboration. So now, what started as an internal communication tool has evolved into a much-loved unified communications tool. During a recent […]
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0.75x 1x 1.25x 1.5x 2x 0:00… What to Know When Migrating Data to Salesforce From a Legacy System Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes In this episode, we’re talking with Salesforce Lead Technical Architect Richard MacDonald about migrating data from a legacy system […]
Mike Boyle
As you may already be aware, an order management system (OMS) – such as Salesforce Order Management (SOM) – is a platform or tool that allows sellers to track sales, process orders, manage inventory, and streamline fulfillment with the goal of making sure products end up in the hands of the customers who ordered them. […]
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When people think of e-commerce, they often think of the ease of online shopping in their daily lives. But there’s another world of e-commerce with its own unique relationships and buying capabilities: business-to-business (B2B) commerce. Businesses in the B2B space are turning to Salesforce Commerce Cloud™, an e-commerce platform from Salesforce® specifically designed for businesses […]
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Not sure what Salesforce Consumer Goods Cloud™ is, and if it makes sense for your particular business? Well, you come to the right place and we will be answering both of those questions – and more – here. First, What is Salesforce Consumer Goods Cloud? The traditional consumer products distribution strategy has traditionally been centered […]
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0.75x 1x 1.25x 1.5x 2x 0:00… Working at the Speed of Slack Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes/Resources: In this episode of “Salesforce Simplified” we’re talking with Slack Senior Solutions Engineer Aditi Chaturvedi about the great features inside Slack, the messaging app for […]
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In a recent episode of AdVic’s “Salesforce Simplified” podcast, we focused on Salesforce’s Field Service – and in particular – how its automation features have become a game-changer for field service teams. Our guest was Salesforce Senior Solutions Engineer, George Higgins. An Overview of Salesforce Field Service “Field service in general,” Higgins explains, “that’s a […]
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Depending on your instance of Salesforce®, the first main release weekend for the Spring ’23 Release was January 13, 2023, with subsequent release weekends scheduled for February 3 and February 10. To help get you ready for the release – on a recent AdVic “Salesforce Simplified” podcast – we spoke with Salesforce Ben‘s Courses & Community […]
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