Tag: Salesforce Service Cloud

Be More Productive on the Salesforce Platform
Jun 26, 2019
Be More Productive on the Salesforce Platform

Day in, day out… we do the same things hoping that it will get easier next time. What’s the reasoning behind it? Well, “we’ve always done it this way!” Common Productivity Destroyers Operations teams that handle tasks manually (spreadsheets, paper, etc.). Have you seen that row of filing cabinets? These departments especially would benefit from […]

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Salesforce CRM for the Manufacturing Industry
Feb 20, 2019
Manufacturing Efficiencies Advanced with Salesforce

Polyglass has been a leading manufacturer of roofing products in Europe since 1960. The company introduced its products and technology to the United States in 1992. Since then, they have grown to be a leading manufacturer of roofing membranes and coatings for low- and steep-slope applications and currently employ nearly 5,000 workers. The Business Challenge […]

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Customer Loyalty Salesforce Service Cloud
Jul 10, 2018
Customer Loyalty Increases Revenue: Tools for Success

The clothing I purchased online was beautiful. Unfortunately, I ordered the wrong size. I wanted to return the shirts, but there was no return label inside the package. (Hmmm?) Strike one. I waited on customer service hold for about 8 minutes and was told they could only mail me a return label. (What?) Strike two. […]

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Salesforce Service Cloud
Apr 11, 2017
Customer Success Stories: Lightning Service Cloud Console Solutions for International Sporting Goods Company

Overview The company is a lifestyle brand based out of Japan that sells shoes, apparel, and equipment for sports such as running, golf, baseball, volleyball, golf, etc. # of Employees: 201-500 Location: Norcross, GA Industry: Sporting Goods Go Live Date: 1/30/2017 Ad Victoriam Solutions recently teamed up with a lifestyle sporting goods brand to help create more efficient business […]

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