0.75x 1x 1.25x 1.5x 2x 0:0000:26:46 Enhancing Customer Experience Through Digital Transformation Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes: On this episode of “Salesforce Simplified,” we speak with Nick Glimsdahl, who is the Director of Contact Center Solutions at VDS, a company that helps […]
Tag: Customer Experience
As businesses and cultures worldwide eagerly transition into a digital-first marketplace, seamless online customer experiences have become paramount for any company in the world to survive, and subsequently, thrive. With customers becoming the heart and soul of any organization, more companies are accelerating their shift to digital business by simultaneously reducing costs and improving online […]
These days, customer experience has become more than a buzz phrase. No matter the industry or the brand, companies have come to the realization that they need to focus on being more proactive, as opposed to reactive, when it comes to engaging with their customers. Customers are pivotal to any business. After all, they keep […]