Tag: Customer Experience

Enhancing Customer Experience Through Digital Transformation - Ad Victoriam Salesforce Blog
Oct 25, 2022
Enhancing Customer Experience Through Digital Transformation

It’s becoming more clear with every passing day that in order to keep up with the “always-connected” customer, your business must embrace technology to deliver an unmatched customer experience. Research shows that 35% of business executives claim that digital transformation helps them to better meet customer expectations and improve operational efficiency (40%), and 38% of […]

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Aug 11, 2022
Enhancing Customer Experience Through Digital Transformation

0.75x 1x 1.25x 1.5x 2x 0:0000:26:46 Enhancing Customer Experience Through Digital Transformation Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes: On this episode of “Salesforce Simplified,” we speak with Nick Glimsdahl, who is the Director of Contact Center Solutions at VDS, a company that helps […]

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Center Your Business Around Your Customers
Aug 09, 2022
Centering Your Business Around Your Customers

As businesses and cultures worldwide eagerly transition into a digital-first marketplace, seamless online customer experiences have become paramount for any company in the world to survive, and subsequently, thrive. With customers becoming the heart and soul of any organization, more companies are accelerating their shift to digital business by simultaneously reducing costs and improving online […]

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Top Brands Do This to Create an Effective Customer Experience
Jun 14, 2022
Top Brands Do This to Create an Effective Customer Experience

These days, customer experience has become more than a buzz phrase. No matter the industry or the brand, companies have come to the realization that they need to focus on being more proactive, as opposed to reactive, when it comes to engaging with their customers.  Customers are pivotal to any business. After all, they keep […]

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