The world of customer service is changing. Customers seek a personal and emotional connection with brands and expect consistent and seamless connections across all channels. But given that customers have more touchpoints with brands than ever before, it can be difficult to make quality connections at scale. That’s where the power of automation and artificial […]

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In the world of technology, things are ever-changing. From automation, updates, and discoveries, there are constant advancements to benefit businesses across all industries.  During a recent AdVic® “Salesforce Simplified” podcast – titled “Talking Tech Trends with Salesforce Ben” and featuring Salesforce Ben’s Ben McCarthy and AdVic President Brian Mize – we discussed top tech trends […]

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2022 is the year! The year to connect your disparate systems, the year of automation, 360-degree data, and connecting with your customers like never before. If you are in the planning stages of your digital transformation, your company is on the way to great success. A complete digital transformation is a great strategy for combating […]

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Many businesses across different industries struggle to accurately forecast sales. This may result in supply chain and inventory issues and poor decision-making on behalf of your company. Alternatively, incorporating AI (Artificial Intelligence) into sales forecasting allows businesses to better strategically plan their operations, from inventory to investor relations.  During a recent AdVic “Salesforce Simplified” podcast, […]

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When done right, a CRM implementation (Customer Relationship Management system) can significantly improve a business’s success with lead conversions, while also performing a number of different functionalities. In the marketing and sales world, CRM helps in nurturing leads and build better long-standing relationships with customers even before interactions with the sales team happen. Ultimately what […]

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