News, Tips and Stories that Empower You
Imagine you’re running a lemonade stand. You want to sell as much lemonade as possible, right? You need to figure out how to attract customers, convince them your lemonade is the best, and ensure they return for more. That’s basically what Revenue Lifecycle Management (RLM) is for businesses – it’s a fancy way of saying […]
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0.75x 1x 1.25x 1.5x 2x 0:00… The Future of Customer Support: Inside Salesforce Agentforce Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed In a recent episode of Ad Victoriam’s Salesforce Simplified podcast, we spoke with our “AI Guy,” Drew Becker, about Salesforce’s Agentforce™. This customer service tool […]
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Episode Notes/Resources: In this episode of Salesforce Simplified we’re talking with Ad Victoriam Solutions’ “AI Guy,” Drew Becker, about Salesforce Agentforce. This customer service tool empowers agents with AI-driven insights, automation, and a unified interface to streamline workflows, enhance productivity, and deliver exceptional customer experiences across channels. Resources: Introducing Salesforce Agentforce: A Revolutionary Tool for […]
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Drowning in data? Been there, done that. But what if you could transform that ocean of information into a strategic advantage? Salesforce Data Cloud™, now turbocharged with Agentforce™, is your lifesaver. It’s a single platform on which businesses can revolutionize their operations through actionable insights and AI-driven efficiency. Let’s explore how this dynamic duo can help […]
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Want to win in business? You need a smart way to sell your products and services. If you don’t have a good plan, other companies will beat you to customers. Businesses need a tool that can help them: Track sales easily Work more efficiently Make more money Salesforce Sales Cloud™ is that tool. It helps […]
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Has your customer support team been feeling overwhelmed lately? Are you having issues with keeping pace with the rate of incoming inquiries from customers? You’re not alone in that. Countless businesses, particularly those from manufacturing, retail, healthcare, and high-tech verticals, face similar issues. The Power of Salesforce Service Cloud Salesforce Service Cloud™ can power your […]
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Depending on your instance of Salesforce®, the first main release weekend for the Spring ’25 Release was January 11, with subsequent release weekends scheduled for February 8, 2025, and February 14, 2025. To help get you ready for the release – on a recent Ad Victoriam “Salesforce Simplified” podcast – we spoke with Salesforce Ben‘s […]
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0.75x 1x 1.25x 1.5x 2x 0:00… Top New Features for Admins Inside Salesforce’s Spring ’25 Release Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes: In this episode of Salesforce Simplified we’re talking with Salesforce Ben’s Technical Content Director Christine Marshall about her favorite new features […]
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For our team here at Ad Victoriam Solutions (AdVic®), volunteering has always been a part of our company’s DNA. Every employee has 40 hours of annual paid time off to volunteer with their chosen organization. Some team members volunteer to chaperone school field trips, others coach youth sports teams, and many just pick community-organized volunteer […]
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Salesforce® has grown to become the largest player in the CRM market. One major reason for this has been its large ecosystems of specific clouds, from retail to healthcare and manufacturing. Salesforce pitches unique solutions to each of those sectors, catering to the different challenges each faces. But how would you know which Salesforce cloud […]
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