Tag: Customer Satisfaction

Solving the Return Merchandise Authorization Dilemma - Ad Victoriam Salesforce Blog
Aug 07, 2023
Solving the Return Merchandise Authorization Dilemma

A Return Merchandise Authorization (RMA) is a process that businesses use to process returned products or inventory. The RMA process makes it easy to keep track of returns, inventory, and finances. Here is a possible RMA scenario: Sally is dissatisfied with a product and wants to return it for a refund, replacement, or repair. The […]

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