Mar 20, 2023
Make Quality Service Connections at Scale
The world of customer service is changing. Customers seek a personal and emotional connection with brands and expect consistent and seamless connections across all channels. But given that customers have more touchpoints with brands than ever before, it can be difficult to make quality connections at scale. That’s where the power of automation and artificial […]
Mar 13, 2023
Maximizing Internal Communications with Slack
Since launching in 2009 – and acquired by Salesforce in 2021 for $27.7 billion – Slack has been on the front lines of offering some of the best features in the world of team collaboration. So now, what started as an internal communication tool has evolved into a much-loved unified communications tool. During a recent […]
Mar 08, 2023
What to Know When Migrating Data to Salesforce From a Legacy System
0.75x 1x 1.25x 1.5x 2x 0:00… What to Know When Migrating Data to Salesforce From a Legacy System Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes In this episode, we’re talking with Salesforce Lead Technical Architect Richard MacDonald about migrating data from a legacy system […]
The world of customer service is changing. Customers seek a personal and emotional connection with brands and expect consistent and seamless connections across all channels. But given that customers have more touchpoints with brands than ever before, it can be difficult to make quality connections at scale. That’s where the power of automation and artificial […]
Mar 20, 2023
Since launching in 2009 – and acquired by Salesforce in 2021 for $27.7 billion – Slack has been on the front lines of offering some of the best features in the world of team collaboration. So now, what started as an internal communication tool has evolved into a much-loved unified communications tool. During a recent […]
Mar 13, 2023
0.75x 1x 1.25x 1.5x 2x 0:00… What to Know When Migrating Data to Salesforce From a Legacy System Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes In this episode, we’re talking with Salesforce Lead Technical Architect Richard MacDonald about migrating data from a legacy system […]
Mar 08, 2023
The world of customer service is changing. Customers seek a personal and emotional connection with brands and expect consistent and seamless connections across all channels. But given that customers have more touchpoints with brands than ever before, it can be difficult to make quality connections at scale. That’s where the power of automation and artificial […]
Since launching in 2009 – and acquired by Salesforce in 2021 for $27.7 billion – Slack has been on the front lines of offering some of the best features in the world of team collaboration. So now, what started as an internal communication tool has evolved into a much-loved unified communications tool. During a recent […]
0.75x 1x 1.25x 1.5x 2x 0:00… What to Know When Migrating Data to Salesforce From a Legacy System Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes In this episode, we’re talking with Salesforce Lead Technical Architect Richard MacDonald about migrating data from a legacy system […]