Today, more than ever, technology is vital to every businesses success, but managing that technology can be a challenge for companies, no matter the industry. 

Sometimes your business’ technology only needs maintenance, and sometimes it needs a lot of attention that keeps it efficient, relevant and ensures you are connected to customers. 

In addition, your internal staff may also be experiencing bandwidth or knowledge limitations, so considering a Managed Services solution – certified experts who work as an extension of your team – just makes sense because it can be cost effective, offer flexible commitments and give you the solutions you want. 

Those solutions could include cloud and adoption strategies, issue resolution, process improvement, staffing issues, project work, and tech release management, making a Managed Services solution a win-win for everyone.

Keeping Business in Motion

While there are certainly many benefits of Managed Services Program (MSP) – as outlined above – here are seven benefits that should absolutely be on your radar when you are vetting a potential MSP provider.

1. Predictable Cost Control: With an MSP, data and technology costs can be neatly packaged into a set amount paid monthly or annually. 
2. Grow as Intended: The price tag associated with an in-house data and technology team is big, and that’s why teams are understaffed, overworked, and unable to get everything done. An MSP extends your team removing all productivity bottlenecks.
3. Focus on the Bigger Picture: If your internal team is swamped with helping users fix basic issues or dealing with systems malfunctions, they don’t have the time or focus to work on projects that push your business forward. An MSP frees up your team for pursuits that are more crucial to your business
4. Wide-Ranging Knowledge: Even the most well-trained employees don’t have the knowledge and experience of an MSP’s large team. An MSP fills knowledge gaps by giving you access to a team of experts with the precise skills you need to conquer any new initiative.
5. Data Compliance: A managed services provider handles the complexities of compliance and auditing, so you don’t have to worry about violating data security regulations. This can save your in-house team thousands of hours in the long run.
6. Seamless Scalability: An MSP can make it easy for businesses to meet increased demand for products and services. The ability to scale resources means you can easily meet your demands. With an MSP on-board, you no longer have to worry about limited space, costly infrastructure, or slow rollouts. You can be sure to have the right systems and products to keep up the growing or shrinking requirements of your business.
7. Automatic Release Updates: With cloud technology constantly evolving, it is easy for your technology infrastructure to become obsolete if not regularly updated and upgraded. However, keeping your technology infrastructure constantly up to date can be a challenge given the rapid rate of innovation in cloud technology. Using a managed service provider frees you from constantly trying to keep your infrastructure updated. Your managed service provider should have the resources for keeping up with all of the advances in the cloud, as well as upgrades your technology infrastructure needs.

Thriving businesses are agile, scalable, and continually innovate to serve their customers. Based on industry best practices and the latest Salesforce® and MuleSoft® advancements, AdVic’s THRIVE Managed Services for Salesforce and MuleSoft Program keeps your cloud-based software in alignment with your processes and goals – often at a lower cost than one employee – so your business can thrive. 

Let’s talk about ways your business can start thriving! Pick a date that works for you on the calendar below, and a member of our THRIVE Managed Services for Salesforce and MuleSoft Program will immediately be in touch.

Related Resources:

Listen to What Salesforce Managed Services Can Do For You

Building and Maintaining Relationships Through Managed Services

AdVic Provides a Managed Services Solution

Salesforce Managed Services Advantages That Control Costs

AdVic’s Thrive Managed Services for Salesforce Program

Subscribe to the AdVic Salesforce Blog on Feedly:

The post The 7 Benefits of a Managed Services Program appeared first on Ad Victoriam Solutions.

Simply put, Managed Services, and specifically a Managed Services Provider (MSP), handles the daily operations of your specialized technology applications so you and your teams can focus on driving revenue. Typically, an MSP:

• Keeps your technology aligned with your business goals.
• Provides enhanced capabilities and data visibility to your company’s users.
• Allows for in-house sales, IT and support staff to focus on more strategic projects and programs.
• Frees your team to focus on your company’s core competencies.

But how do you know when it’s really time to enlist the services of an MSP before your day-to-day business is impacted? Listen carefully for these red flag statements coming from within your ranks:

• “We didn’t achieve everything we wanted last year due to a lack of prioritization and skill sets.”
• “We know we need help but don’t know where to start.”
• “We overspent our budget on tweaks to our business applications that eroded its performance.”
• “We cannot get to our goals because our maintenance items took most of our time.”

An MSP can help address each and everyone of these challenges, and save you time and money, too.

How Does an MSP Save You Time… and Money?

Let’s start with saving you time. Here’s what to expect from an experienced MSP:

Proven Experts: Hiring a data and technology team can be time-consuming, and you can’t know for sure how good they are until they’re faced with a serious issue. Some may pass the test with flying colors. Others may not be able to resolve the problem in a timely manner or at all, costing your company money you can’t afford to waste.

Even when your data and technology team is competent and comfortable with your systems, you may find they are not well-equipped to operate or maintain new equipment and systems as you add them. Even the most well-trained employees don’t have the knowledge and experience of an MSP’s large team.

In addition, an MSP can provide specialized services to fill in any gaps in your team’s expertise. It doesn’t make sense to have an employee learn a whole new skill set for a one-time project. An MSP gives you access to a team of experts with precise skills you wouldn’t normally have access to otherwise.

Data Compliance: Your company’s data is subject to a myriad of regulations designed to keep information secure. Chances are your team has the laborious task of sifting through the hundreds of current standards and regulations figuring which ones apply to your company. They also have to ensure every one of those applicable rules is followed to the letter, all while performing their day-to-day tasks.

A managed services provider handles the complexities of compliance and auditing, so you don’t have to worry about violating data security regulations. They can also run reports and conduct audits that prove your organization is meeting all requirements. This can save your in-house team thousands of hours in the long run.

Narrowed Business Focus: What are the advantages of managed services for your data and technology team? An MSP frees up your team for pursuits that are more crucial to your business. If your internal team is swamped with helping users fix basic issues or dealing with system malfunctions, they don’t have the time or focus to work on projects that push your business forward. Managed Services can help by redesigning workflows and automating certain tasks. This takes the pressure of daily processes off of your team so they can focus on innovation. And don’t forget that an MSP can also provide your team recommendations based on their experience with other businesses and the solutions they have designed.

And last, but certainly not least, let’s outline some of the high-level cost savings you’ll no-doubt experience enlisting the help of an MSP:

Predictable Cost Control: Can using an MSP control your business’ costs? The answer is yes. It can also make your data and technology expenses more predictable. With an MSP, your costs can be neatly packaged into a set amount paid on an annual or monthly basis. An in-house data and technology team, on the other hand, comes with many more frequent and unexpected expenses that can quickly drain your budget.

Scalability: The price tag associated with maintaining an in-house data and technology team is a big one, and that’s why you often see teams that are understaffed, overworked and unable to get everything done due to a lack of time and resources. That doesn’t work on a daily basis, and it definitely doesn’t fly when your company is trying to expand. Then there’s training to consider. Even one additional employee for your data and technology department costs thousands of dollars, and there is never a guarantee that they’ll even stay with the company. An MSP absorbs the cost of training, and you’ll never have to worry about your team experts jumping ship. MSPs also help your business stay flexible when it comes to resources and can accommodate swift changes an in-house team might not be able to respond to efficiently.

Over the years, the AdVic® team has built a genuine relationship with our Managed Services clients, much like an extended employee. We understand the ins and outs of their business from project implementation, continued discovery, and frequent engagement. Maintaining Salesforce® can be time-consuming to team members, and can also waste resources and productivity. This is where AdVic’s Thrive Managed Services for Salesforce & MuleSoft® comes in with the expertise, support, and solutions to help your business continue to thrive. So, if you’re in need of a cost-controlled flexible, yet a full-service solution to fit your exact needs in the short- or long-term, talk to Ad Victoriam’s Thrive Managed Services team today.

Related Resources:

Listen to What Salesforce Managed Services Can Do for You

Building and Maintaining Relationships Through Managed Services

Salesforce Managed Services Advantages That Control Costs

AdVic’s Thrive Managed Services for Salesforce Program

Moving Your Business Forward with Salesforce Managed Services

AdVic Provides a Managed Services Solution

Subscribe to the AdVic Salesforce Blog in Feedly:

The post Managed Services: How Does It Save Time & Money? When Do You Need It? appeared first on Ad Victoriam Solutions.

Unfortunately, as these systems grow and evolve, many businesses – especially small ones with limited funds – may not have the resources to effectively manage their ever-growing systems. And small teams can also quickly become overwhelmed with the amount of work necessary to keep everything up-to-date and running smoothly.

The business benefits of managed services, in combination with the money you can save, make it a smart solution for companies of any size. Let’s take a look at six of those business benefits.

Benefits of a Managed Services Provider

1. Predictable Cost Control

Can using a Managed Services Provider control your business’ costs? The answer is yes. It can also make your data and technology expenses more predictable. With an MSP, your costs can be neatly packaged into a set amount paid on an annual or monthly basis. An in-house data and technology team, on the other hand, comes with many more frequent and unexpected expenses that can quickly drain your budget.

2. Scalability

The price tag associated with maintaining an in-house data and technology team is a big one, and that’s why you often see teams that are understaffed, overworked and unable to get everything done due to a lack of time and resources. That doesn’t work on a daily basis, and it definitely doesn’t fly when your company is trying to expand.

Then there’s training to consider. Even one additional employee for your data and technology department costs thousands of dollars, and there is never a guarantee that they’ll even stay with the company. An MSP absorbs the cost of training, and you’ll never have to worry about your team experts jumping ship.

MSPs also help your business stay flexible when it comes to resources and can accommodate swift changes an in-house team might not be able to respond to efficiently.

3. Proven Experts

Hiring a data and technology team can be time-consuming, and you can’t know for sure how good they are until they’re faced with a serious issue. Some may pass the test with flying colors. Others may not be able to resolve the problem in a timely manner or at all, costing your company money you can’t afford to waste.

Even when your data and technology team is competent and comfortable with your systems, you may find they are not well-equipped to operate or maintain new equipment and systems as you add them. Even the most well-trained employees don’t have the knowledge and experience of an MSP’s large team.

In addition, an MSP can provide specialized services to fill in any gaps in your team’s expertise. It doesn’t make sense to have an employee learn a whole new skill set for a one-time project. An MSP gives you access to a team of experts with precise skills you wouldn’t normally have access to otherwise.

4. Narrowed Business Focus

What are the advantages of managed services for your data and technology team?

An MSP frees up your team for pursuits that are more crucial to your business. If your internal team is swamped with helping users fix basic issues or dealing with systems malfunctions, they don’t have the time or focus to work on projects that push your business forward. Managed Services can help by redesigning workflows and automating certain tasks. This takes the pressure of daily processes off of your team so they can focus on innovation.

And don’t forget that an MSP can also provide your team recommendations based on their experience with other businesses and the solutions they have designed.

5. Data Compliance

Your company’s data is subject to a myriad of regulations designed to keep information secure. Chances are your team has the laborious task of sifting through the hundreds of current standards and regulations figuring which ones apply to your company. They also have to ensure every one of those applicable rules is followed to the letter, all while performing their day-to-day tasks.

A managed services provider handles the complexities of compliance and auditing, so you don’t have to worry about violating data security regulations. They can also run reports and conduct audits that prove your organization is meeting all requirements. This can save your in-house team thousands of hours in the long run.

6. Reliable Relationships

The ongoing relationship with an MSP has several benefits. A managed services team can act as a partner for your in-house team and act as a bridge between you and technology vendors. They can also serve as a single point of contact for your business and become familiar with your company over time.

A trustworthy MSP should be a valuable partner in helping your business grow, not just a service you call when something breaks. They should also have a vested interest in keeping your systems healthy and delivering insights you can use to help your bottom line.

What to Look for in an Managed Services Provider

Now that you know some of the major benefits of working with an MSP, here are a few things you’ll want to make sure you address before choosing your managed services partner. Do they:

• Offer a flexible service model
• Have a hefty team of consultants available
• Offer advanced services
• Support multiple time zones
• Have a solid backup and disaster recovery strategy
• Have a reliable, single point of contact dedicated to your business
• Work with you to address compliance issues

If your MSP is able to meet all of these qualifications, you can rest assured that your systems will be in good hands.

Remember, the MSP you choose should have the expertise, support, and solutions to help your business continue to thrive. So, if you’re in need of a cost-controlled flexible, yet a full-service solution to fit your exact needs in the short- or long-term, talk to Ad Victoriam’s Thrive Managed Services team today.

Related Article
Moving Your Business Forward with Salesforce Managed Services

Listen to Ad Victoriam’s “Salesforce Simplified” Podcast: “Thrive Managed Services for Salesforce”

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The post Salesforce Managed Services Advantages That Control Costs appeared first on Ad Victoriam Solutions.