How to Keep Your Remote Team Engaged and Productive in These Uncertain Times

How to Keep Your Remote Team Engaged and Productive in These Uncertain Times

From sporting events to conferences, the COVID-19 virus has disrupted life as we know it in a way unseen in over a generation. And these disruptions have carried over into business as well. With an overwhelming desire to keep our employees and their families safe, most offices are shuttered and workers across the country are utilizing technology to work from home. If you’re a manager at your company, this is a completely new concept that brings its own unique set of challenges. Here are some tips to effectively manage your remote team through this crisis.

Let Them Know You Are There for Them

These are scary times filled with uncertainty. Talk to each employee as a human being first. Each individual will have their own unique fears and challenges. Let them articulate these to you and let them know you hear them. If their children are out of school, let them know it’s OK to make time (and maybe some extra time) for having breakfast and lunch with their families or to take a walk to get out of the house. If they are scared or frustrated, let them get their feelings out.

Check-In Regularly

Think of all the touchpoints you have with your team during a traditional day in the office. At their desk, in the break room, filling up at the water cooler, a quick conversation in the hallway. Effective managers of remote teams replicate these touchpoints. Utilize GChat, Slack, or text messages to check in throughout the day. For your more extroverted employees, pick up the phone and let them talk.

Business as Kind-of-Usual

These times are unprecedented. But remote work isn’t much different than office work. Make things seem as usual as you can. Go forward with planned training, reviews, one-on-ones, and check-ins. In times of great uncertainty, your employees will be looking to you to provide some sense of normalcy and routine.

When the Smoke Clears …

If your staff didn’t work from home before, they are going to want to work from home at least some of the time after enjoying the benefits of remote work. It offers more flexibility for family time, errands, and working out. And when managed right, you’ll realize (as will your employees) that everything is in place to allow them to spend more time outside of the office. Be ready for this conversation and, if it works for your business, offer a more flexible office/remote work schedule.

 

One of the benefits of today’s technology is that it can help keep your teams connected even when they aren’t in the same physical location. This is especially important when it comes to collaborating and communicating across teams. Tools like the numerous cloud integration solutions Salesforce offers – and Ad Victoriam consultants can help you integrate – don’t replace face-to-face communication but they can develop a structure for staying engaged even as your workforce works remotely from home.

So, during these uncertain times, Ad Victoriam encourages you to not stop moving your business forward, because we aren’t, and we’re here to help you every step of the way.

The AdVic team hopes you and your loved ones remain safe and healthy.

 

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Salesforce Consultants Share Dreamforce Tips

Salesforce Consultants Share Dreamforce Tips

As the excitement continues to build for Salesforce’s highly anticipated Dreamforce 2019, Ad Victoriam polled our seasoned Dreamforce-attending veteran consultants for tips on how to make the most of your time there, especially if you are a newbie Trailblazer on your first adventure.

What to Wear/Bring

1. With over 2,700 Dreamforce sessions and workshops, exhibits, and just general running around, you’ll absolutely want to wear comfortable shoes as you take in as much as your time allows. But be sure to pack your dancing shoes, too, for all the fun nighttime festivities.
2. As for what to wear, remember that it may be warm outside, it’s cooler inside in the air conditioning, so bring an extra layer for inside, just in case. Oh, and it has been known to rain in the City by the Bay, so a small umbrella for your backpack could come in handy.
3. Best to pack light. You’re most likely going to need room to carry around all the cool swag you’ll acquire.
4. Speaking of packing light, if you need to bring a laptop, bring a small one, as you’ll do a lot of walking, plus having one with you gives you access to Salesforce and your favorite developer tools to try out some cool things you just learned. And, hey, you may even knock-out a few Trailhead modules, too!
5. Don’t forget you’ll need to power up – a lot! That means remember to pack all the power cords you need for recharging your arsenal of gadgets, including any portable power devices you have, too.

How to Plan Your Days

1. Sign up for your session early, but before you do, ask yourself what your top three goals to learn are and plan your agenda with those goals in mind. And most of all, do not overbook yourself (see No. 2).
2. Pace yourself! Do not try to do it all, you’ll wear yourself out, and quickly! Pick 1-2 sessions a day (ones you REALLY will benefit from), and spend your time in between time networking
3. Don’t forget to leave gaps in your Dreamforce schedule. Doing that will give you enough time to get to your next session. You may need to refuel with a quick snack on your way to that next session or meeting.

How to Network

1. Have fun. Don’t be afraid to approach people with a question or comment.
2. Remember that people attending the same Dreamforce sessions you are most likely to have the same interests you do, so start a conversation. Make a new Trailblazer friend or two and ask him or her before the session what they hope to get out of it.
3. Ask others what sessions they have already attended and what they have gotten out of them.
4. Remember this mantra: Learn. Share, Network.
5. A great place to practice all of the above networking tips you just learned will be the Dreamforce Expo.

The Road to Dreamforce

Lastly, an absolute must-do is making it a point to watch “The Road to Dreamforce.” This is your go-to live broadcast for everything Dreamforce-related. It airs Tuesdays at 11:00 a.m. PT. Each of the 11 episodes will provide a deep dive into topics including Dreamforce programs, top sessions to attend, newbie tips, and more.

However, probably the best piece of advice we can offer is to remember that Dreamforce is an amazing experience and with a little preparation, you can make it even more rewarding.


The Ad Victoriam team will be at Dreamforce, too, so if you would like to meet up, email us at CustomerService@AdVictoriamSolutions.com or schedule your meeting today.

Hope to see you there!

 

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