Tips for Managing Your Team Virtually

Tips for Managing Your Team Virtually

What once was the norm, is no longer. Many of us have been tossed into uncharted “virtual” waters – managing a team from your home to their home. Most of Ad Victoriam’s team has worked virtually since inception. So, we’re sharing some tips to help you be successful.

Virtual Team Tips

  • Provide an outlet to share thoughts, feelings, and jokes – possibly on a non-work Slack channel. This will help people remain connected and ease some stress as they adjust to their new working environment.
  • Establish a meeting schedule to touch base. For some, a daily morning touch base session gets everyone moving and focused. Be sure to use your cameras to increase the personal connection during internal meetings and also external meetings.
  • Arrange an agenda-driven weekly meeting for teams to cross collaborate, review tasks, follow up on projects, to brainstorm how to address challenges and/or share wins/losses. Provide “open mic” time for Q&A.
  • Create reports and dashboards to track goals, pipeline, opportunities, and activities.
  • Recognize successes with another all-time favorite is a company-wide “Shout Out” channel that recognizes team members for their successes – a real morale booster!
  • Be very responsive to your team. Being in the office, they are used to being able to knock on your door to get answers. Try your best to keep up the same level of responsiveness.
  • Keep a repository of Q&A, unique ways to overcome objections, top stories and other valuable info for your team to access and new hires to learn from.
  • If you are needing a telecommunications solution for your remote workers, check out Natterbox, a cloud-based end-to-end telephony services company, which enables employees to have the same experience they would receive if they were working in the office.
  • Share some working from home etiquette with your team such as blocking times on their calendar where they won’t be available, responding to internal messages in a timely manner, being aware of the noise around you during calls, and placing yourself on mute when not speaking.

And one last, important, “Virtual Team Tip”… If you’re used to having team happy hours or team building events – but obviously can’t these days – consider hosting some virtual get-togethers. Give them a theme, have your team “dress” for them and bring their favorite beverage. They can be a blast and a real stress-buster!

Looking for ways to inspire your virtual sales team and drive performance? Watch this webinar to learn more.

Managing a Remote Sales Team with the Right Salesforce Reports Webinar Replay

 

As we said earlier, most of the Ad Victoriam team has worked virtually since our inception in 2014, so we’re more than comfortable with it. And if your team is stretched at the moment, know that the virtual AdVic Thrive Managed Services team can be reached right now to help you with your Salesforce data governance, analytics, reporting, system automation, custom development, and integrations issues so you can free up your team to work on strategic projects.

 

Related Articles:
Remote Meeting Best Practices
How to Keep Your Remote Team Engaged and Productive in These Uncertain Times
Salesforce Chatter Best Practices for Remote Collaboration

 

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How to Keep Your Remote Team Engaged and Productive in These Uncertain Times

How to Keep Your Remote Team Engaged and Productive in These Uncertain Times

From sporting events to conferences, the COVID-19 virus has disrupted life as we know it in a way unseen in over a generation. And these disruptions have carried over into business as well. With an overwhelming desire to keep our employees and their families safe, most offices are shuttered and workers across the country are utilizing technology to work from home. If you’re a manager at your company, this is a completely new concept that brings its own unique set of challenges. Here are some tips to effectively manage your remote team through this crisis.

Let Them Know You Are There for Them

These are scary times filled with uncertainty. Talk to each employee as a human being first. Each individual will have their own unique fears and challenges. Let them articulate these to you and let them know you hear them. If their children are out of school, let them know it’s OK to make time (and maybe some extra time) for having breakfast and lunch with their families or to take a walk to get out of the house. If they are scared or frustrated, let them get their feelings out.

Check-In Regularly

Think of all the touchpoints you have with your team during a traditional day in the office. At their desk, in the break room, filling up at the water cooler, a quick conversation in the hallway. Effective managers of remote teams replicate these touchpoints. Utilize GChat, Slack, or text messages to check in throughout the day. For your more extroverted employees, pick up the phone and let them talk.

Business as Kind-of-Usual

These times are unprecedented. But remote work isn’t much different than office work. Make things seem as usual as you can. Go forward with planned training, reviews, one-on-ones, and check-ins. In times of great uncertainty, your employees will be looking to you to provide some sense of normalcy and routine.

When the Smoke Clears …

If your staff didn’t work from home before, they are going to want to work from home at least some of the time after enjoying the benefits of remote work. It offers more flexibility for family time, errands, and working out. And when managed right, you’ll realize (as will your employees) that everything is in place to allow them to spend more time outside of the office. Be ready for this conversation and, if it works for your business, offer a more flexible office/remote work schedule.

 

One of the benefits of today’s technology is that it can help keep your teams connected even when they aren’t in the same physical location. This is especially important when it comes to collaborating and communicating across teams. Tools like the numerous cloud integration solutions Salesforce offers – and Ad Victoriam consultants can help you integrate – don’t replace face-to-face communication but they can develop a structure for staying engaged even as your workforce works remotely from home.

So, during these uncertain times, Ad Victoriam encourages you to not stop moving your business forward, because we aren’t, and we’re here to help you every step of the way.

The AdVic team hopes you and your loved ones remain safe and healthy.

 

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