Salesforce Managed Services Advantages That Control Costs

Salesforce Managed Services Advantages That Control Costs

As reliance on in-house developers, consultants, and IT continues to grow every year, the means to support them must evolve as well. That’s why many large and small companies today are looking into a Managed Services Provider (MSP) plan so that their data and technology systems operate more effectively and control costs.

Unfortunately, as these systems grow and evolve, many businesses – especially small ones with limited funds – may not have the resources to effectively manage their ever-growing systems. And small teams can also quickly become overwhelmed with the amount of work necessary to keep everything up-to-date and running smoothly.

The business benefits of managed services, in combination with the money you can save, make it a smart solution for companies of any size. Let’s take a look at six of those business benefits.

Benefits of a Managed Services Provider

1. Predictable Cost Control

Can using a Managed Services Provider control your business’ costs? The answer is yes. It can also make your data and technology expenses more predictable. With an MSP, your costs can be neatly packaged into a set amount paid on an annual or monthly basis. An in-house data and technology team, on the other hand, comes with many more frequent and unexpected expenses that can quickly drain your budget.

2. Scalability

The price tag associated with maintaining an in-house data and technology team is a big one, and that’s why you often see teams that are understaffed, overworked and unable to get everything done due to a lack of time and resources. That doesn’t work on a daily basis, and it definitely doesn’t fly when your company is trying to expand.

Then there’s training to consider. Even one additional employee for your data and technology department costs thousands of dollars, and there is never a guarantee that they’ll even stay with the company. An MSP absorbs the cost of training, and you’ll never have to worry about your team experts jumping ship.

MSPs also help your business stay flexible when it comes to resources and can accommodate swift changes an in-house team might not be able to respond to efficiently.

3. Proven Experts

Hiring a data and technology team can be time-consuming, and you can’t know for sure how good they are until they’re faced with a serious issue. Some may pass the test with flying colors. Others may not be able to resolve the problem in a timely manner or at all, costing your company money you can’t afford to waste.

Even when your data and technology team is competent and comfortable with your systems, you may find they are not well-equipped to operate or maintain new equipment and systems as you add them. Even the most well-trained employees don’t have the knowledge and experience of an MSP’s large team.

In addition, an MSP can provide specialized services to fill in any gaps in your team’s expertise. It doesn’t make sense to have an employee learn a whole new skill set for a one-time project. An MSP gives you access to a team of experts with precise skills you wouldn’t normally have access to otherwise.

4. Narrowed Business Focus

What are the advantages of managed services for your data and technology team?

An MSP frees up your team for pursuits that are more crucial to your business. If your internal team is swamped with helping users fix basic issues or dealing with systems malfunctions, they don’t have the time or focus to work on projects that push your business forward. Managed Services can help by redesigning workflows and automating certain tasks. This takes the pressure of daily processes off of your team so they can focus on innovation.

And don’t forget that an MSP can also provide your team recommendations based on their experience with other businesses and the solutions they have designed.

5. Data Compliance

Your company’s data is subject to a myriad of regulations designed to keep information secure. Chances are your team has the laborious task of sifting through the hundreds of current standards and regulations figuring which ones apply to your company. They also have to ensure every one of those applicable rules is followed to the letter, all while performing their day-to-day tasks.

A managed services provider handles the complexities of compliance and auditing, so you don’t have to worry about violating data security regulations. They can also run reports and conduct audits that prove your organization is meeting all requirements. This can save your in-house team thousands of hours in the long run.

6. Reliable Relationships

The ongoing relationship with an MSP has several benefits. A managed services team can act as a partner for your in-house team and act as a bridge between you and technology vendors. They can also serve as a single point of contact for your business and become familiar with your company over time.

A trustworthy MSP should be a valuable partner in helping your business grow, not just a service you call when something breaks. They should also have a vested interest in keeping your systems healthy and delivering insights you can use to help your bottom line.

What to Look for in an Managed Services Provider

Now that you know some of the major benefits of working with an MSP, here are a few things you’ll want to make sure you address before choosing your managed services partner. Do they:

  • Offer a flexible service model
  • Have a hefty team of consultants available
  • Offer advanced services
  • Support multiple time zones
  • Have a solid backup and disaster recovery strategy
  • Have a reliable, single point of contact dedicated to your business
  • Work with you to address compliance issues

If your MSP is able to meet all of these qualifications, you can rest assured that your systems will be in good hands.

Remember, the MSP you choose should have the expertise, support, and solutions to help your business continue to thrive. So, if you’re in need of a cost-controlled flexible, yet a full-service solution to fit your exact needs in the short- or long-term, talk to Ad Victoriam’s Thrive Managed Services team today.

Related Article
Moving Your Business Forward with Salesforce Managed Services

Listen to Ad Victoriam’s “Salesforce Simplified” Podcast: “Thrive Managed Services for Salesforce”

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Tips for Managing Your Team Virtually

Tips for Managing Your Team Virtually

What once was the norm, is no longer. Many of us have been tossed into uncharted “virtual” waters – managing a team from your home to their home. Most of Ad Victoriam’s team has worked virtually since inception. So, we’re sharing some tips to help you be successful.

Virtual Team Tips

  • Provide an outlet to share thoughts, feelings, and jokes – possibly on a non-work Slack channel. This will help people remain connected and ease some stress as they adjust to their new working environment.
  • Establish a meeting schedule to touch base. For some, a daily morning touch base session gets everyone moving and focused. Be sure to use your cameras to increase the personal connection during internal meetings and also external meetings.
  • Arrange an agenda-driven weekly meeting for teams to cross collaborate, review tasks, follow up on projects, to brainstorm how to address challenges and/or share wins/losses. Provide “open mic” time for Q&A.
  • Create reports and dashboards to track goals, pipeline, opportunities, and activities.
  • Recognize successes with another all-time favorite is a company-wide “Shout Out” channel that recognizes team members for their successes – a real morale booster!
  • Be very responsive to your team. Being in the office, they are used to being able to knock on your door to get answers. Try your best to keep up the same level of responsiveness.
  • Keep a repository of Q&A, unique ways to overcome objections, top stories and other valuable info for your team to access and new hires to learn from.
  • If you are needing a telecommunications solution for your remote workers, check out Natterbox, a cloud-based end-to-end telephony services company, which enables employees to have the same experience they would receive if they were working in the office.
  • Share some working from home etiquette with your team such as blocking times on their calendar where they won’t be available, responding to internal messages in a timely manner, being aware of the noise around you during calls, and placing yourself on mute when not speaking.

And one last, important, “Virtual Team Tip”… If you’re used to having team happy hours or team building events – but obviously can’t these days – consider hosting some virtual get-togethers. Give them a theme, have your team “dress” for them and bring their favorite beverage. They can be a blast and a real stress-buster!

Looking for ways to inspire your virtual sales team and drive performance? Watch this webinar to learn more.

Managing a Remote Sales Team with the Right Salesforce Reports Webinar Replay

 

As we said earlier, most of the Ad Victoriam team has worked virtually since our inception in 2014, so we’re more than comfortable with it. And if your team is stretched at the moment, know that the virtual AdVic Thrive Managed Services team can be reached right now to help you with your Salesforce data governance, analytics, reporting, system automation, custom development, and integrations issues so you can free up your team to work on strategic projects.

 

Related Articles:
Remote Meeting Best Practices
How to Keep Your Remote Team Engaged and Productive in These Uncertain Times
Salesforce Chatter Best Practices for Remote Collaboration

 

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Moving Your Business Forward with Salesforce Managed Services

Moving Your Business Forward with Salesforce Managed Services

In times of crisis, some businesses actively drive forward knowing things will bounce back. When they do, preparing for the bounce back, while choosing wisely through the uncertainty, is a balancing act.

How can you progress and choose wisely?

Many companies are taking advantage of this time to move projects such as their Salesforce, digital transformation, or other technology initiatives forward. Other companies are implementing new Salesforce Clouds or integrating their technology with other platforms. Then there are companies needing enhancements, help to implement best practices for better business alignment or troubleshooting for better adoption.

For these reasons and others, many of those companies are turning to a Managed Services model because of the wide range of benefits.

Benefits of Working with a Managed Services Team

1. Skills Sets
A certified team with expertise in data governance, analytics, reporting, system automation, custom development, and integrations – a team that can effectively address any need and frees up your staff to work on more strategic projects.

2. Innovation
A managed services partner can leverage proven strategies and tactics from other businesses and industries to innovate, solve your challenges, and create new opportunities.

3. Accessibility
A managed services team is always available to support your needs. Remember, your project doesn’t stop because somebody goes on vacation.

4. Visibility
The team can create a vision and an understanding of what your Salesforce roadmap should be to reach your short and long-term goals. Clear communication of the status of your projects occurs all along to keep you abreast of each milestone.

5. Flexibility
Most offer flexible services with monthly package options – to control costs. With Ad Victoriam’s Thrive Managed Services, you’ll enjoy this flexibility and the type of services you need when you need them. And your unused hours rolled over to the next month – making it a cost-effective solution.

The bottom line, the managed services you choose should provide the expertise, support, and solutions to help your business continue to thrive. If you’re in need of a cost-controlled flexible, yet a full-service solution to fit your exact needs without a long-term commitment, let’s talk.

Listen to Ad Victoriam’s “Salesforce Simplified” Podcast: “Thrive Managed Services for Salesforce”

 

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