For a lot of businesses, their approach to technology comes in fits and starts. They’ll add one program but still be reliant on outdated or time-consuming processes for some essential piece of the day-to-day. Or they have a bunch of different tech pieces that have been purchased and integrated all at different times, making the whole system working together a really difficult hill to conquer. That messiness can extend not only to processes but to departments, too, where one area works with one approach but it doesn’t integrate seamlessly with another. And that can be a time waster and a frustration builder, but a customer relationship management (CRM) integration could solve all that.
It’s essential to think about integration, especially when it comes to a CRM. That forms the backbone of your business and is the place from which a lot of seamless, efficient processes take place. What does that look like? This graphic explains it.
Do you need to increase efficiencies so that you can out-pace your competition? Do you need more opportunities in your pipeline? Maybe it’s clear, actionable information so that you can make better business decisions? All great reasons manufacturers around the world are turning to the Salesforce® platform to deliver a fully customizable customer experience through every interaction.
Well, how about streamlining your operations, gaining access to real-time actionable data, personalizing your customer’s experiences and driving sales?
Here’s just a snapshot of what manufacturers have experienced from a Salesforce implementation:
Extend Salesforce to Your Channel Partners Manufacturers can easily collaborate with dealers and distributors on sales, service, and more. Quickly address service inquiries, close more deals, and open more opportunities to grow revenue.
Integration of Your CRM and ERP Systems Sharing information and providing visibility into both frontend and backend systems increases productivity and simplifies the business process. With CRM and ERP integration, your company can focus more on driving new business based on real-time data and less on manually tracking data in spreadsheets.
Create Powerful Online Buying Experiences Transform your online purchasing process. Tailor product mixes, pricing agreements, and contracts to customers’ specific needs. Deliver friction-free service and warranty experiences that boost confidence in your products.
Spot Trends to Accelerate Sales Reports and dashboards give executives, sales leaders, and operations teams real-time insights on lead performance. Slice and dice lead data by customer, geography, source, and products to uncover trends that close deals faster. Identify your hottest leads and accelerate key opportunities to crush sales goals.
The Manufacturer’s Solution
Manufacturers all over the world are working to build closer relationships with their customers. The need for real-time information has never been greater because, in order to build amazing customer relationships, manufacturers need a single and up-to-date view of them. As a Salesforce Platinum Partner™, Ad Victoriam has seen pretty much everything and can make your manufacturing enterprise software run like a well-oiled machine.
Read about one of AdVic’s recent manufacturing success stories here, or watch this webinar to learn more about what the Salesforce platform can do. Then, if you want to know how Ad Victoriam can get to work for you today and help you execute a plan for better manufacturing efficiencies, fill out the brief form below, or click here.